faq

Frequently Asked Questions

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SHipping

 

Did you receive a defective or damaged product? Please do not hesitate to let us know via:

Chat on the web page

Email at info@dmtvapepensonline.com

Opening a support ticket right here on the web page

We will work quickly to help you resolve any issues you may have as fast as possible. Please provide the following details when emailing us:

*IT IS VERY IMPORTANT TO FOLLOW THESE STEPS*

The order number

Details outlining the incorrect order

*Please ensure to include photos or a video of the incorrect order*

VACUUM BAG MUST STILL BE ATTACHED

FAILURE TO DO SO WILL RESULT IN YOUR ORDER NOT BEING CORRECTED.

Once we have these details, we will do our best to resolve any product issues with you as fast as possible.

PLEASE NOTE: You have up to 24 hours to notify us of anything wrong with the order.

Received defective or damaged product?

Did you receive a defective or damaged product? Please do not hesitate to let us know via

Chat on the web page

Email at info@dmtvapepensonline.com

Opening a support ticket right here on the web page

We will work quickly to help you resolve any issues you may have as fast as possible. Please provide the following details when emailing us:

The order number

The name of the defective product

Details outlining the product issue

*Please ensure to include photos or a video of the defective product

Once we have these details, we will do our best to resolve any product issues with you as fast as possible.

In the event that we cannot troubleshoot the product issue, we will offer a credit to your account in points or a free replacement.

PLEASE NOTE: You have up to 24 hours to notify us of anything wrong with the order.

Product Quality Issues

At dmt vape online we are committed to providing our members with top quality products. Unhappy with the quality of a product you received? Please reach out to let us know!

If you feel you have received a product that is not up to quality standards please provide the following details:

The order number that the product was received in

The name of the product

Details outlining the product quality issue

*Please ensure to include photos or a video of the product

Once we have these details, we will do our best to resolve any product quality issues with you as fast as possible.

*Please note: We DO NOT accept returns.  However, in the event that you have received a product that is not up to quality standards, we will offer a a discount on your next order, or a credit to your account in points.

If you’re unhappy with one of our products, please email our support team within 14 days from the delivery date and we will try our best to resolve the issue. Any incorrect orders older than 14 days cannot resolved.

Once your order has shipped, it will take up to  *3 business days to receive your order with Purolator.

* Please note that, delays may happen that is far beyond our control that will delay your delivery

When tracking your package, please look out for the status “Item out for Delivery”, as this will indicate the package has left the sorting facility and is on the way to

** Post may experience delays on Statutory Holiday, Holiday Seasons and when experiencing extreme weather conditions **

Where is my tracking number?

You can find your tracking number within the email that is sent to you after completing your order.

If you’re unable to find your tracking number, please contact us for assistance.

How long until my order is shipped?

Place your order before 9 AM PST and we will ship your order same day!

* Please be advised, the payment must be processed by our team in order to move it into the processing state for shipment the same day

The interact system can take up to 3 hours to direct your payment to the provided email address. Make sure to pay early to ensure that your payment is processed before 10AM.

 Post operates Monday to Friday only, so we do not ship packages out on the weekend. Feel free to make an order and pay as we will still be processing orders through the weekend

We Accept a variety of cryptocurrency ,and Payment Options May vary. see availabe during checkout or ask for information Contact us

Yes if its reasonable , has to be for the satisfaction of both Parties : Buyer & seller

Product

Vaping delivers a high dose very quickly, increasing intensity and risk

No. Any product marketed as such is either illegal, mislabeled, or a synthetic research chemical of unknown safety.

There are plenty of ways of getting DMT into the body besides vaping it. The conventional method is to drink it in a traditional preparation of herbs such as ayahuasca, but you can also smoke it or snort it

Few psychedelics compete in terms of the depth of psychedelic experience than a DMT vape pen. They’re comparable in strength to ayahuasca but have substantially higher celerity.

Celerity is a term that describes the speed at which the psychedelic state of consciousness appears and disappears again.

Think “acceleration.” The faster a psychedelic accelerates, the sooner the race is over

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